Stardock personnel are aware of this issue and are working on it. Sorry for the inconvenience.

Update: Should be fixed now.

i got the error as well. figured i would sit back for 15 minutes and try again....Bingo it worked.

Thanks guys

All that is happening for me is that it keeps downloading the suite over and over again. The WB skin downloaded just fine, but by the time it had downloaded the suite the fourth time and then restarted, well, I just cancelled. Any ideas?

Blue Dev - which ver of SDC?

2.49.501 build 162. I have updated every time it asked me to.

Make sure you are looking in Theme Manager for Quest and WB6 for Turbo.
That threw me off.

Not sure which fixed it, I switched server and refreshed XML data and suite download first try. I had been getting a repeating loop of download before that.

Tried that. Still getting endless loop download.

I, too, am having problems downloaking premium suites (also one or two other files and I get the following error consistently (with minor variations depending on the download) Most everything downloads with no problem but here is an example error:

-- [Application] ----------------------------------------------------
Name: Stardock Central
Path: C:\Program Files\Stardock\SDCentral
Version: 2.49.501, build: 162

-- [System Information] ---------------------------------------------
Platform: Microsoft Windows Windows XP, 5.1.2600 Service Pack 2
Display: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Driver Version: 6.14.10.4332
System Dir: C:\WINDOWS\system32
Time / Date: 12:53:54 -- Saturday, November 03, 2007

-- [Installing] -----------------------------------------------------
Server: http://sdc1.stardock.com
Server Dir: public
Network Id: wc
Name: Kryptonite
App Id: kr
Installed: False
Version: 1.00a.003
Type: production
Reg Key: Kryptonite
Install Dir: C:\Program Files\Stardock\WinCustomize\Themes
Exe: wc_kryptonite.xptheme
Last Updated: 10/17/2006

-- [Account] --------------------------------------------------------
First Name:
Last Name:
Email:

-- [Installation] ---------------------------------------------------
Download: C:\Program Files\Stardock\SDCentral\data\public\kr\production\kr.xml 1
Load: C:\Program Files\Stardock\SDCentral\data\public\kr\production\kr.xml 1
Download: C:\DOCUME~1\Bruce\LOCALS~1\Temp\sdcentral\kr.sdc 1 | 2255979 | 149038826caa130502aa6dc357d723c4
Extract C:\DOCUME~1\Bruce\LOCALS~1\Temp\sdcentral\kr.sdc 0 | Attempt: 1 | Extraction error 1
Download: C:\DOCUME~1\Bruce\LOCALS~1\Temp\sdcentral\kr.sdc 1 | 2255979 | 149038826caa130502aa6dc357d723c4
Extract C:\DOCUME~1\Bruce\LOCALS~1\Temp\sdcentral\kr.sdc 0 | Attempt: 2 | Extraction error 1
Download: C:\DOCUME~1\Bruce\LOCALS~1\Temp\sdcentral\kr.sdc 1 | 2255979 | 149038826caa130502aa6dc357d723c4
Extract C:\DOCUME~1\Bruce\LOCALS~1\Temp\sdcentral\kr.sdc 0 | Attempt: 3 | Extraction error 1
Result: Installation failed (33)

Thanks for your help,

Bruce

Well, after a reboot, changing servers again, then refreshing XML data, it worked.

Great looking suite by the way.